We develop and implement effective solutions.

Software on request supporting the company's comprehensive range of software needed to do business. We specialize in dedicated systems, software developed on request. We also provide a wide range of services to assist our customers in activity on the Internet (hosting, colocation, domain). We create custom applications and Internet applications. We also create software for business and administration. Writing programs and writing custom applications is our main specialization.

Creating systems and programs for Business . We also offer comprehensive service and care for servers ranging from consulting, through the selection and purchase, up to the implementation and care. Some of our services and products are crm system of recruitment system kandi online stores dedicated systems software business recruitment programs for online shop systems, crm solutions for business systems integration. We recommend the creation of business applications.

Systems on request. Our range includes The following cities and provinces: Poland, Gdynia, Sopot, Gdańsk, Trójmiasto, Warszawa, Kraków, Katowice, Łódź, Wrocław, Poznań, Lublin, Rzeszów, Bydgoszcz, Toruń, Olsztyn, Kielce, Białystok, Opole, Zielona Góra, Gorzów Wielkopolski, Szczecin,Częstochowa,Radom,Sosnowiec,Kielce,Gliwice,Zabrze,Bytom,Bielsko-Biała,Elbląg,Tczew,pomorskie, śląsk, mazowieckie, małopolskie, zachodnio-pomorskie, śląskie, dolnośląskie, warmińsko-mazurskie, podlaskie, kujawsko-pomorskie, wielkopolskie, lubuskie, łódzkie, opolskie, gdańskie, warszawskie, katowickie, świętokrzyskie, lubelskie, podkarpackie, poznańskie, krakowskie. Developing software for businesses.

Dedicated software Websites and portals. We create professional and customized software to order. Implement Sage software such as Finance and Accounting, Payroll, Business Services, Billing and Cash, Small Accounting, Fixed Assets, E-statements, Financial Analysis.
Frequently sought: custom software applications to order custom software This custom programs for companies and software programs for business and systems for companies. Applications for the company, business software, business programs is our offer for companies. The system for business applications Dedicated software business dedicated programs dedicated systems Dedicated applications custom software program for business program for companies dedicated program on behalf of program system to order the system for the business system dedicated system for the system on behalf of the company.

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Services:
Custom-made software Intranet/Extranet systems Portals, websites, e-business Servers systems maintenance
Software: Kandi - Employee Recruitment Elis CRM - Customer Service Systim - Retail Management System Employees/HR Management Systems


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Astcon IT Solutions is a partner of the Pomeranian Science and Technology Park in Gdynia

Astcon IT solutions
al. Zwycięstwa 96/98
81-451 Gdynia

tel: 58 352 46 79
tel: 22 350 64 30
fax: 58 690 79 85
e-mail: astcon@astcon.pl

ELIS Customer Relationship Management System (CRM system) / Internet customer service

Elis is a customer relationship management system (CRM) - software which enables you to collect data from clients who purchase from you as well as information about the history of client contacts and completed transactions.

This information enables checking of advanced sales value statistics during a given period and the number of buying clients or sold goods at any time. Discounts can be assigned to the best clients or they can be offered other favorable conditions for further cooperation or purchases.

Elis enables the increase of employee productivity, saves work time and affects the growth of customer satisfaction due to a good knowledge of their needs. By collecting data about clients the company also acquires a database of potential future buyers which can be easily send a new offer, invitations to participate in new promotional campaigns or, for example, best wishes on birthdays or holidays. Elis also enables tracking of the employee progress and reviewing of their list of contacts with counterparties.

Some of the features offered by our CRM systems are:

  • collecting any, complete data about clients and suppliers as well as the entire history of contacts with them
  • monitoring of inquiries and offers, purchases and deliveries
  • possibility of informing clients about new services, promotions, sending them holiday greetings, etc.
  • assigning a client discounts and favorable purchase conditions
  • easy contact with the client who can be sent an email or calling his phone with just a one click (using VOIP or landline, there is also the possibility to integrate with a phone connected to the computer)
  • possibility of immediate identification of the client’s calling line through his phone number
  • management of documents - collecting the company’s necessary documents in one place
  • template documents - collecting template documents in one place
  • monitoring of tasks to be implemented, complaints and orders
  • delegation of tasks - assigning and monitoring the implementation of tasks concerning a given counterparty
  • extensive statistics related to contacts with counterparties and contact methods
  • generating reports and summaries (print, PDF, Excel)
  • authorizing employees to edit the counterparties’ data and contacts with them
  • other functions, tailored to the needs

The Elis system has a modular structure. Normally, we offer the application with a basic functionality which can be freely adapted to requirements. Due to integration with phone systems, the client can be also sent a text message or even a voicemail via regular phone connection with just a one click. Automatic sending and receiving of faxes from the application greatly simplifies the processing and storage of transaction documents.

The CRM system can be also integrated with other systems, thereby achieving additional functionality:

If you are interested in our offer, please send an email to astcon@astcon.pl, call to 58 352 46 79 or use the contact form.